Privacy Policy
Last updated: October 2026
Michaels Engineering Group Ltd (“MEG”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This policy explains what information we collect when you use our website or contact us, how we use it and your rights.
Michaels Engineering Group Ltd is the data controller for the personal information described in this policy.
For privacy and data protection enquiries, contact info@thisismeg.co.uk.
What information do we collect?
If you contact us through our website or by email, we may collect your name, company, job title, email address, telephone number and any other information you choose to provide as part of your enquiry.
Our website may also collect limited technical information about how it is accessed and used, including information collected through cookies or analytics where these are enabled.
How do we use your information?
We may use your personal information to:
- respond to enquiries and communicate with you;
- discuss potential projects and prepare proposals;
- establish and manage client, contractor and professional relationships;
- provide and administer our services;
- operate, secure and improve our website; and
- meet our legal, regulatory and professional obligations.
We process personal information where necessary for our legitimate business interests, to take steps towards or perform a contract, to comply with a legal obligation or, where required, with your consent.
We do not sell your personal information.
Who do we share it with?
We only share personal information where there is a legitimate reason to do so.
This may include service providers that support our business, such as website hosting, IT and cloud-service providers, as well as our professional advisers. We may also disclose information where required by law or where necessary in connection with our professional services.
Where another organisation processes personal information on our behalf, we take appropriate steps to protect that information.
How long do we keep it?
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet relevant legal, contractual, insurance, accounting and professional requirements.
How long information is retained will depend on its nature and our relationship with you.
Cookies
Our website may use cookies and similar technologies that are necessary for it to operate and, where enabled, to understand how the website is used.
Where consent is required for non-essential cookies or similar technologies, these will not be used unless you have made the appropriate choice.
Your rights
UK data protection law gives you a number of rights over your personal information, depending on the circumstances. These may include the right to:
- access the personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- ask us to erase your information in certain circumstances;
- restrict or object to certain uses of your information;
- request transfer of your information in certain circumstances; and
- withdraw consent where we rely on consent.
To exercise your rights or ask a question about how we use your information, contact info@thisismeg.co.uk.
Complaints
If you have a concern about how we use your personal information, please contact us first so that we can try to resolve it.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Information Commissioner's Office
Changes to this policy
We may update this policy as our website, services or legal requirements change. The latest version will be published on this website.